We know that the beginning treatment can often be intimidating. For that reason, we strive to make our admissions process as seamless and efficient as possible.
Learn more about our admissions process
At Haverhill Pavilion Behavioral Health Hospital, our goal is to connect our community members with the acute psychiatric services they need to heal through a streamlined admissions process. We understand the challenges associated with entering inpatient programming, and that the decision to seek care can be difficult and even frightening for most patients. Therefore, our admissions team seeks to eliminate any unnecessary barriers to accessing our mental health programming, and to deliver our services with compassion and respect.
Inpatient adult care for acute symptoms
When an individual is referred for psychiatric care at our free-standing behavioral healthcare facility, we first conduct an evaluation to help determine whether our services will be the right fit for them. In general, our admissions criteria require that prospective patients be age 19 or older and struggling with acute symptoms due to a primary mental illness diagnosis. Admissions to our geriatric unit will be considered for senior adults age 50 and older. While we can treat substance use disorders as a secondary concern, we are unfortunately unable to accept pregnant patients or those requiring IV therapy.
Referrals and community partners
Most of our patients begin their admissions process at either a local community crisis evaluation center or a local emergency room. If a potential client calls our admissions line, we will recommend that they go to their nearest emergency department or call 911 if they feel unsafe.
Once a referral has been made from an outside provider, these local partners will collaborate with our crisis team to review each prospective patient’s paperwork. Our staff will review the individual’s history and presenting concerns, collect their demographic information, validate their insurance, and decide on the level of care needed to meet their needs.
Once it has been determined that Haverhill Pavilion will admit the patient, we will set up a nurse call with the referring facility to plan for the patient’s transition. We’ll schedule an arrival time, and, once the patient is welcomed into our program, an assigned nurse will complete the nursing assessment. Next, the patient will meet with the attending physician for an initial evaluation, and the patient will receive their handbook and information packet.
Preparing for admission
As patients prepare for admission into our inpatient program, we recommend that they pack the clothing they will need for a three- to five-day stay. We advise that they bring comfortable clothing for daytime and sleepwear (laundry is provided on-site).
The safety of our patients and staff is of utmost importance at Haverhill Pavilion. Therefore, the following items are prohibited:
- Aluminum cans
- Curling or flat irons
- Drug paraphernalia
- Glass beverage bottles
- Glass picture frames
- Medications or prescriptions
- Plastic bags
- Sewing materials
- Spiral notebooks
- Toiletries containing alcohol
- Weapons (knives, guns, bullets, etc.)
Please use the form below if you have been a patient or legal guardian of a patient and need to authorize Haverhill Pavilion to disclose information to other providers for transfer of care, continuity of care, or other authorized purposes.
Ask questions about the admissions process at Haverhill Pavilion
To learn more about the admissions process at Haverhill Pavilion, or to get more information about making a referral for a patient in your care, contact us today. Our staff is always available to assist you in connecting someone in need with our comprehensive programming for psychiatric concerns.