Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Haverhill Pavilion Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Haverhill Pavilion Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Haverhill Pavilion Behavioral Health Hospital is an acute care facility in Haverhill, MA. Our efforts to provide the highest quality of care to our patients, and to become the premier behavioral health facility in the Merrimack Valley, are guided by the mission and philosophy statements below.

Our Mission

Patient-focused care, provided with dignity and respect

The mission of Haverhill Pavilion Behavioral Health Hospital is to provide patient-focused, interdisciplinary behavioral healthcare in a manner that recognizes the inherent dignity of each person.

In addition to offering the highest level of care, we are committed to maintaining the highest standards of professionalism in all relationships with patients, families, and other caregivers.

At Haverhill Pavilion, the well-being of the patient is paramount. We work with patients to restore a sense of hope in their lives by helping them identify new ways of working through difficulties and adapting new coping strategies to manage stressful events.

We are dedicated to helping patients and their families achieve their goals and live healthier and more independent lives.

Our Philosophy

Personalized services to promote long-term progress

At Haverhill Pavilion Behavioral Health Hospital, we believe that all patients deserve to receive personalized treatment that achieves the following objectives:

  • Recognizes the importance of the therapeutic alliance
  • Emphasizes skill-building
  • Incorporates recovery principles of patient choice

We embrace a strengths-based approach to treatment that views the recovery process as an ongoing opportunity for learning, growth, and personal development.